Microsoft Dynamics is a suite of business applications that constitute and ERP when combined. Microsoft Dynamics CRM is a customer relationship management module of Dynamics. The main focus of Dynamics CRM is sales, marketing and support but it can pretty much handle many other areas of a standard CRM. The advantage of Microsoft Dynamics CRM is that it can be customized to meet different needs and demands. You will need to use .NET Framework in order to customize the CRM.
The latest version of the product in review is 2011. Technically speaking, Microsoft Dynamics 2011 is based on server-client model meaning that you will need to install Dynamics CRM server first and then you can install as many clients as you want to connect to that server. All the configurations and data are saved on the server making it easier to backup everything. Microsoft Dynamics CRM Server 2011 uses Internet Information Services 7 (IIS 7) technology and can be opened and used in any browser including Internet Explorer. If you do not want to use the browser version of Dynamics CRM 2011, Microsoft also provides a Microsoft Outlook plugin so that you can operate everything within Microsoft Outlook. The download will be given at the end of this article.
If you want to evaluate and run Microsoft Dynamics CRM 2011 before actually purchasing it, you can easily download it using the links below. The link below will open in a new window. You will need to select your desired language and click on the download button in order to download appropriate version of the CRM.
Download Microsoft Dynamics CRM 2011 Server (64-bit Offline installer)
Microsoft Dynamics CRM 2011 requires Windows Server 2008 to be installed.
When you install the server suite, it will ask you for the license codes in order to operate. Microsoft allows you to run Microsoft Dynamics CRM 2011 for 90 days free of cost. You can input the following license codes for your product:
- Microsoft Dynamics CRM Workgroup Server 2011 (5 CAL limit): H84KC-JH8DF-7PDYK-TXBXR-2RMMT
- Microsoft Dynamics CRM Server 2011 (no CAL limit): MQM2H-JYYRB-RRD6J-8WBBC-CVBD3
These licenses will expire after 90 days. After that if you are satisfied, you can purchase the server suite for long term usage.
If you want to install Microsoft Dynamics CRM 2011 in multiple languages, you can download the language packs which can be installed on the server. Installing the language packs will enable you to operate the CRM in multiple languages.
And in the last the CRM 2011 Outlook plugin which enables you to access your CRM through Outlook.
Download CRM 2011 Outlook plugin (32-bit)
Download CRM 2011 Outlook plugin (64-bit)